Certificate in Information, Advice or Guidance Level 2
Build essential skills to provide clear, ethical advice and support.
Develop the knowledge and skills to provide accurate, ethical, and effective guidance with our NCFE CACHE Level 2 Certificate in Information, Advice or Guidance.
Training your team
Looking to strengthen information, advice, and guidance skills across your team?
Key benefits
- Immediate online access after purchase
- Study flexibly around work and home life
- Tutor support included
- No exams, assessed through coursework
- Nationally recognised qualification
- Payment plans available
- 80% achievement rate
Who is this course for?
This course is ideal for individuals working in support-based roles, as well as those looking to develop strong communication and guidance skills for use across different sectors.
Where could this course lead?
This qualification could support progression into further study or roles such as:
- Careers Advisor
- Customer Service Advisor
- Employment Advisor
- Understand the principles of information, advice, and guidance (IAG)
- Learn the roles and responsibilities involved in providing support
- Apply effective communication and interpersonal skills
- Understand the importance of confidentiality and ethical practice
- Develop practical skills for delivering IAG in real-life situations
- Build confidence in supporting individuals with tailored guidance
- Create a foundation for further study or progression in support roles
- Information, Advice or Guidance in Practice
- Developing Interaction Skills for IAG
- Signposting and Referral
- IAG in Context
- Managing Information
- Access your course online immediately and begin learning at a time that suits you.
- Our team will contact learners to request a copy of ID. This is required to register learners with the awarding body and enable certification on successful completion of the course.
- Learners should have a basic level of English and Mathematics to successfully engage with the course content and assessments.
Learning For Yourself
Gain a nationally recognised qualification for just £280, with the option to spread the cost over 3 monthly payments from £93 per month.
Start learning straight away with instant online access after purchase. Study flexibly around your work and home commitments, with tutor support included throughout.
Training For Your Team
Equip employees with the skills to provide accurate information, appropriate advice, and effective referrals, helping to deliver consistent, professional support and positive customer experiences.
Purchasing for multiple employees? We offer group enrolments, flexible payment options, and invoice-based purchasing for organisations.