Certificate in Counselling Skills Level 2

Want to develop the listening and communication skills to support others in times of need?

Our NCFE CACHE Level 2 Certificate in Counselling Skills introduces you to the core counselling approaches, helping relationships, and the skills needed to support people through challenges. You’ll explore active listening, empathy, the helping process, and how counselling skills can be used in a range of personal and professional contexts.

These skills are valuable in social care, education, health, and community work, as well as in everyday life. Whether you’re looking to progress in your career or simply improve your ability to support others, this course equips you to make a positive difference.

What will you learn?

Course title: NCFE CACHE Level 2 Certificate in Counselling Skills

Course ref: 600/0728/X

This qualification helps you:

• Demonstrate the use of counselling skills in everyday life and work settings
• Describe and apply different approaches that underpin the use of counselling skills
• Develop and refine your own counselling skills through practice and reflection
• Recognise the importance of self-development in relation to using counselling skills effectively
• Apply your knowledge to complement other areas of study or work, such as health and social care, childcare, community work, or voluntary roles
• Identify opportunities to progress to further qualifications in counselling or related fields

Your course is divided into manageable units:

• Unit 1: Using counselling skills
• Unit 2: Introduction to counselling skills theories
• Unit 3: Diversity and ethics in the use of counselling skills
• Unit 4: Counselling skills and personal development

No exams required you’ll complete assessment activities that demonstrate your knowledge and skills.

Why learn with us?

• Flexible online learning – study anywhere, anytime, and fit learning around your lifestyle.
• Maximise learning & development budgets – employers can improve retention, morale, and CPD outcomes.
• 80% achievement rate – achieve a nationally recognised NCFE CACHE qualification.
• Dedicated tutor support – expert guidance every step of the way.
• Achieve in as little as 10 weeks - by committing 5–10 hours per week.

What our learners say

“Provided a basic introduction to counselling skills that, although not my intended career, would help me in my work role and compliment the level 2 mental health first aid qualification obtained through CT Skills.’’ Online Course Learner.

Where could this qualification lead?

Successful learners often progress to:

• Level 3 Diploma in Counselling Skills
• Level 2 Certificate in Information, Advice and Guidance
• Level 2 Certificate in Understanding Safeguarding and Prevent
• Level 3 Understanding Mental Health

This course is also a great step toward careers in:

• Support Worker
• Healthcare Assistant
• Mental Health Support Worker
• Youth Worker
• Voluntary Roles (such as charities, Helpline volunteer, Mental Health volunteer, Community Outreach volunteer or Support Group Facilitator)

Course Requirements

This course requires a basic level of English and Mathematics proficiency. By purchasing this course, you confirm that you meet these requirements.

Proof of Identification: Our operations team will contact you directly to request a copy of your identification for the purpose of registering you with the awarding body.