Certificate in Understanding Behaviour that Challenges Level 2

Want to understand why people sometimes display behaviour that challenges, and how you can respond effectively?

Our NCFE CACHE Level 2 Certificate in Understanding Behaviour that Challenges explains the potential causes of challenging behaviour, how it affects individuals and those around them, and strategies to support positive outcomes. You’ll learn about communication techniques, risk factors, and safe ways to respond in different settings.

This knowledge is vital for carers, teachers, and healthcare professionals but it’s also valuable for anyone supporting friends or family. This course equips you to approach behaviour with empathy, safety, and confidence.

What will you learn?

Course title: NCFE CACHE Level 2 Certificate in Understanding Behaviour that Challenges

Course ref: 603/1062/5

This qualification helps you:

• Explain what is meant by behaviour that challenges and its potential effects on individuals and others
• Recognise factors that may contribute to behaviour that challenges in different contexts
• Demonstrate understanding of strategies and approaches to support individuals who display behaviour that challenges
• Apply knowledge to support your role in education, health, or social care settings
• Use this qualification as a foundation for progression onto further study or into relevant employment in the health and social care sector

Your course is divided into manageable units:

• Unit 1: Understand behaviour that challenges
• Unit 2: Understand how to support positive behaviour
• Unit 3: Understand the importance of effective communication and the management of behaviour that challenges
• Unit 4: Understand the role of reflection and support for those involved in incidents of behaviour that challenges

No exams required you’ll complete assessment activities that demonstrate your knowledge and skills.

Why learn with us?

• Flexible online learning – study anywhere, anytime, and fit learning around your lifestyle.
• Maximise learning & development budgets – employers can improve retention, morale, and CPD outcomes.
• 80% achievement rate – achieve a nationally recognised NCFE CACHE qualification.
• Dedicated tutor support – expert guidance every step of the way.
• Achieve in as little as 10 weeks - by committing 5–10 hours per week.

What our learners say

“Refreshed and updated my knowledge on understanding behaviour that challenges; it’s had a positive impact at work.’’ Online Course Learner.

Where could this qualification lead?

Successful learners often progress to:

• Level 2 Certificate in Awareness of Mental Health Problems (and Men's Mental Health)
• Level 2 Certificate in Understanding Autism
• Level 3 Certificate in Understanding Autism
• Level 2 Apprenticeship Childcare
• Level 3 Apprenticeship Early Years
• Level 3 Apprenticeship Teaching Assistant

This course is also a great step toward careers in:

• Support Worker
• Care Assistant
• Teaching Assistant
• Youth Worker
• Residential Care Worker
• Learning Mentor
• Voluntary Roles (such as charities, Care Home volunteer, Day Centre Assistant, Residential Support Volunteer, SEN Scholl volunteer or Youth Club volunteer).

Course Requirements

This course requires a basic level of English and Mathematics proficiency. By purchasing this course, you confirm that you meet these requirements.

Proof of Identification: Our operations team will contact you directly to request a copy of your identification for the purpose of registering you with the awarding body.