Certificate in Principles of Business Administration Level 2

Want to gain a solid grasp on how organisations run, administrative functions, and the behind-the-scenes work that keeps everything moving?

Our NCFE Level 2 Certificate in Principles of Business Administration covers essential administrative skills such as planning, organisation, communication, record keeping, using software, and understanding business operations. You’ll gain practical insight into how administrative roles support entire organisations.

Every business needs good administration. Whether you're aiming for office roles, business support positions, or just want to add valuable skills to your CV, this course gives you the grounding to contribute effectively and confidently.

What will you learn?

Course title: NCFE Level 2 Certificate in Principles of Business Administration

Course ref: 601/7071/2

This qualification helps you:

• Demonstrate understanding of the key principles of business administration and their application across different work environments
• Describe how to carry out a range of administrative tasks, including managing information and supporting events
• Apply knowledge of business administration practices to a variety of industries and job roles
• Recognise how different roles and departments function within an organisation and how they interrelate
• Develop essential employability skills, including teamwork, independent learning, and problem solving
• Demonstrate appropriate professional behaviour, interpersonal skills, and communication with colleagues, peers, and senior staff
• Recognise the importance of professional conduct, including appropriate dress, manners, and workplace deportment
• Use this qualification as a foundation for progression into employment in business administration or onto higher-level study

Your course is divided into manageable units:

• Unit 1: Principles of Providing Administrative Services
• Unit 2: Principles of Business Document Production and Information Management
• Unit 3: Understand Communication in a Business Environment
• Unit 4: Understand Employer Organisations
• Unit 5: Understand How to Develop Working Relationships with Colleagues
• Unit 6: Understand How to Carry Out Business Administration Tasks
• Unit 7: Understand How to Store, Retrieve and Archive Information

No exams required you’ll complete assessment activities that demonstrate your knowledge and skills.

Why learn with us?

• Flexible online learning – study anywhere, anytime, and fit learning around your lifestyle.
• Maximise learning & development budgets – employers can improve retention, morale, and CPD outcomes.
• 80% achievement rate – achieve a nationally recognised NCFE CACHE qualification.
• Dedicated tutor support – expert guidance every step of the way.
• Achieve in as little as 10 weeks - by committing 5–10 hours per week.

What our learners say

“It's made me want to pursue a business administration degree then probably an MBA after.’’ Online Course Learner

Where could this qualification lead?

Successful learners often progress to:

• Certificate in Principles of Business Administration Level 3
• Apprenticeship in Business Administration Level 2
• Apprenticeship in Business Administration Level 3
• Human Resources Level 3 Apprenticeship

This course is also a great step toward careers in:

• Receptionist
• Office Assistant
• Administrative Support Officer
• Personal Assistant
• Team Administrator
• Voluntary Roles (such as charities, Reception Volunteer, Admin Assistant Volunteer, Event Support Volunteer or Fundraising Volunteer).

Course Requirements

This course requires a basic level of English and Mathematics proficiency. By purchasing this course, you confirm that you meet these requirements.

Proof of Identification: Our operations team will contact you directly to request a copy of your identification for the purpose of registering you with the awarding body.