Understanding Tenant Support in Social Housing Level 2
Enhance your understanding of effective tenant and community support practices.
Develop the knowledge and confidence to support tenants in a range of situations with our NCFE CACHE Level 2 Certificate in Understanding Tenant Support in Social Housing. Suitable for staff working in housing, tenancy support and community-facing roles, this qualification helps build awareness of tenant wellbeing, safeguarding and effective support practices.
Training your team
Looking to enhance tenant support across your organisation?
Key benefits
- Immediate online access after purchase
- Study flexibly around work and home life
- Tutor support included
- No exams, assessed through coursework
- Nationally recognised qualification
- Payment plans available
- 80% achievement rate
Who is this course for?
This course is ideal for individuals working in housing, social care, or community roles, as well as those looking to build knowledge of the social housing sector.
Where could this course lead?
This qualification could support progression into further study or roles such as:
- Housing Support Officer
- Tenant Liaison Officer
- Social Housing Assistant
- Understand the role of housing associations within the social housing sector
- Learn how customer service applies within housing environments
- Identify and report issues affecting tenants
- Develop knowledge to support tenants with a range of needs
- Understand safeguarding, equality, and diversity in housing contexts
- Recognise factors affecting tenant wellbeing, including health and behaviour
- Build a foundation for further study or progression in housing roles
- Introduction to the Social Housing Sector
- Safeguarding, Equality and Diversity
- Mental and Physical Ill-Health
- Reasons for Problematic Behaviour
- Issues Affecting Isolated Tenants
- Access your course online immediately and begin learning at a time that suits you.
- Our team will contact learners to request a copy of ID. This is required to register learners with the awarding body and enable certification on successful completion of the course.
- Learners should have a basic level of English and Mathematics to successfully engage with the course content and assessments.
Learning For Yourself
Gain a nationally recognised qualification for just £280, with the option to spread the cost over 3 monthly payments from £93 per month.
Start learning straight away with instant online access after purchase. Study flexibly around your work and home commitments, with tutor support included throughout.
Training For Your Team
Strengthen your team's ability to support tenants effectively, with improved awareness of safeguarding, wellbeing, customer service, and the challenges faced by individuals living in social housing.
Purchasing for multiple employees? We offer group enrolments, flexible payment options, and invoice-based purchasing for organisations.