Certificate in Principles of Team Leading Level 2

Want to build leadership skills so you can motivate people, manage performance, and guide success?

Our NCFE Level 2 Certificate in Principles of Team Leading helps you understand what it means to lead well. You’ll study leadership styles, boosting team performance, motivation, communication, conflict resolution, coaching, and mentoring.

Leadership isn’t just for managers. Whether you’re stepping into a team lead role, already supervising others, or looking to grow in your career, this qualification gives you confidence and competence to lead with impact.

What will you learn?

Course title: NCFE Level 2 Certificate in Principles of Team Leading

Course ref: 603/3883/0

This qualification helps you:

• Demonstrate understanding of the key principles of effective team leading in a business environment
• Explain how to build, motivate, and manage a successful team to achieve organisational goals
• Develop knowledge of core business principles and how they relate to team leadership
• Demonstrate effective communication and collaboration with a range of stakeholders at different organisational levels
• Apply leadership knowledge to support team performance and workplace productivity
• Develop essential employability skills including teamwork, independent learning, and problem solving
• Demonstrate professional behaviour, interpersonal skills, and appropriate communication with colleagues, peers, and managers
• Recognise the importance of personal conduct, manners, and professional appearance in a leadership role
• Use this qualification as a foundation for progression into employment or further study in team leading, management, or business

Your course is divided into manageable units:

• Unit 1: Principles of Team Leading
• Unit 2: Understand Business
• Unit 3: Understand How to Communicate Work-related Information
• Unit 4: Understand How to Deliver Customer Service and Resolve Problems
• Unit 5: Understand How to Develop Working Relationships with Colleagues
• Unit 6: Introduction to Coaching
• Unit 7: Introduction to Mentoring
• Unit 8: Understand Personal Development

No exams required you’ll complete assessment activities that demonstrate your knowledge and skills.

Why learn with us?

• Flexible online learning – study anywhere, anytime, and fit learning around your lifestyle.
• Maximise learning & development budgets – employers can improve retention, morale, and CPD outcomes.
• 80% achievement rate – achieve a nationally recognised NCFE CACHE qualification.
• Dedicated tutor support – expert guidance every step of the way.
• Achieve in as little as 10 weeks - by committing 5–10 hours per week.

What our learners say

“I can apply for a team leader position now and I have improved my skills!’’ Online Course Learner

Where could this qualification lead?

Successful learners often progress to:

• Certificate in Principles of Management Level 3
• Team Leading Level 3 Apprenticeship
• Business Administration Level 3 Apprenticeship

This course is also a great step toward careers in:

• Team Leader
• Room Leader
• Shift Supervisor
• Office Coordinator
• Customer Service Team Lead
• Retail Supervisor
• Volunteer Roles (such as Volunteer Team Leader, Mentor or Peer Support Volunteer, Youth Group or Club Leader or Community Engagement Volunteer)

Course Requirements

This course requires a basic level of English and Mathematics proficiency. By purchasing this course, you confirm that you meet these requirements.

Proof of Identification: Our operations team will contact you directly to request a copy of your identification for the purpose of registering you with the awarding body.