{"title":"Business Skills Courses","description":"\u003cp\u003eDevelop practical workplace knowledge with flexible online Business Skills courses designed to support professional growth and career development. Whether you're looking to strengthen your existing skills, prepare for new responsibilities or gain a recognised qualification, our courses allow you to study at your own pace with tutor support throughout. Explore courses covering business, leadership, customer service and workplace development.\u003c\/p\u003e","products":[{"product_id":"creating-a-business-start-up-level-2","title":"Certificate in Creating a Business Start-Up Level 2","description":"\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWant to unlock the skills to launch a business, deliver advice, or lead a team with confidence?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eOur \u003cb\u003eNCFE Level 2 Certificate in Creating a Business Start-Up \u003c\/b\u003elets you explore how to turn ideas into viable plans. You’ll cover everything from the first steps of entrepreneurship to legal, financial, and marketing essentials to give your venture the best chance of success.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eTurning a business idea into reality is challenging, nearly 30% of start-ups fail within two years. Knowing the right foundations can make all the difference. Whether you're dreaming of your first venture or want to grow a side hustle, this course gives you a strong platform to build from.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhat will you learn?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCourse title:\u003c\/b\u003e NCFE Level 2 Certificate in Creating a Business Start-Up\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCourse ref:\u003c\/b\u003e 603\/3632\/8\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-bidi-font-size: 14.0pt; line-height: 115%; mso-bidi-font-weight: bold;\"\u003e\u003c\/span\u003eThis qualification helps you:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cspan style=\"font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003eExplain the key steps involved in creating and developing a business start-up\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eDemonstrate understanding of the marketing, legal, and financial requirements of starting a business\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDevelop awareness of your own business skills, strengths, and areas for improvement\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eApply knowledge of business planning to create a structured and realistic business plan\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eRecognise the importance of self-awareness and personal development in business success\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eUse this qualification as a foundation for further study or to support progression into self-employment or entrepreneurial ventures\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003eYour course is divided into manageable units:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eUnit 1: Initial Steps for a Business Start-up\u003c\/li\u003e\n\u003cli\u003e\n\u003c!-- [if !supportLists]--\u003eUnit 2: Marketing for a Business Start-up\u003c\/li\u003e\n\u003cli\u003e\n\u003c!-- [if !supportLists]--\u003eUnit 3: Legal and Financial Considerations for a Business Start-up\u003c\/li\u003e\n\u003cli\u003e\n\u003c!-- [if !supportLists]--\u003eUnit 4: Developing a Business Plan\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eNo exams required you’ll complete assessment activities that demonstrate your knowledge and skills.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhy learn with us?\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eFlexible online learning\u003c\/b\u003e – study anywhere, anytime, and fit learning around your lifestyle.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003e\u003cb\u003eMaximise learning \u0026amp; development budgets\u003c\/b\u003e – employers can improve retention, morale, and CPD outcomes.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003e\u003cb\u003e80% achievement rate\u003c\/b\u003e – achieve a nationally recognised NCFE CACHE qualification.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003e\u003cb\u003eDedicated tutor support\u003c\/b\u003e – expert guidance every step of the way.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003e\u003cb\u003eAchieve in as little as 10 weeks \u003c\/b\u003e-\u003cb\u003e \u003c\/b\u003eby committing 5–10 hours per week.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhat our learners say\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003ci\u003e“It has given me the confidence to develop my business. It has also affirmed what I already knew which is really helpful for my confidence.’’ \u003cb\u003eOnline Course Learner\u003c\/b\u003e\u003c\/i\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhere could this qualification lead? \u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eSuccessful learners often progress to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eTQUK Level Certificate in Digital Marketing (RQF)\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eBusiness Administration Level 2\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eCustomer Service Level 2\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eCyber Security Level 2\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eLevel 3 Team Leading Apprenticeship\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eLevel 3 Multi Channel Marketer Apprenticeship\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eThis course is also a great step toward careers in:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eBusiness Support Assistant\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eJunior Project Coordinator\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003c!-- [if !supportLists]--\u003eFreelance or Self-Employed Entrepreneur\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eVolunteer Roles (such as charities, marketing and promotion or volunteer coordinator assistant)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course requires a basic level of English and Mathematics proficiency. By purchasing this course, you confirm that you meet these requirements.\u003c\/p\u003e\n\u003cp\u003eProof of Identification: Our operations team will contact you directly to request a copy of your identification for the purpose of registering you with the awarding body.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":52116360233303,"sku":null,"price":280.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0937\/7402\/0951\/files\/OnlineCoursesBusinessSkillsCertificateinCreatingaBusinessStart-UpLevel2Image.jpg?v=1762514478"},{"product_id":"customer-service-level-2","title":"Certificate in Customer Service Level 2","description":"\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWant to master the art of serving customers well, responding to queries, and building loyalty?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eOur \u003cb\u003eNCFE Level 2 Certificate in Customer Service \u003c\/b\u003egives you an insight into customer expectations, communication techniques, handling complaints, delivering consistent service, and using feedback for improvement. You’ll explore both face-to-face and digital customer interactions.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eGreat customer service is the bedrock of business success across retail, hospitality, public services, and more. If you interact with customers or want to build a role in service, this course gives you the tools to deliver excellence and make a strong impression.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhat will you learn?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCourse title:\u003c\/b\u003e NCFE Level 2 Certificate in Principles of Customer Service\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCourse ref:\u003c\/b\u003e 601\/7070\/0\u003cspan style=\"mso-bidi-font-size: 14.0pt; line-height: 115%; mso-bidi-font-weight: bold;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThis qualification helps you:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eDemonstrate understanding of the key principles of customer service and their application across a range of industries and work environments\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDescribe how to carry out core customer service tasks, including managing information and supporting customer-focused events\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eApply knowledge of customer service practices to different job roles and organisational contexts\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eRecognise how various departments and roles within an organisation contribute to the customer experience\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDevelop essential employability skills, including teamwork, independent learning, and problem solving\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDemonstrate professional behaviour, interpersonal skills, and effective communication with customers, colleagues, and managers\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eRecognise the importance of appropriate dress, manners, and personal conduct in delivering excellent customer service\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eUse this qualification as a foundation for progression into employment in customer service roles or for further study at a higher level\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eYour course is divided into manageable units:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnit 1: Principles of Customer Service and Delivery\u003c\/li\u003e\n\u003cli\u003eUnit 2: Understand Customers\u003c\/li\u003e\n\u003cli\u003eUnit 3: Understand Employer Organisations\u003c\/li\u003e\n\u003cli\u003eUnit 4: Understand How to Communicate with Customers\u003c\/li\u003e\n\u003cli\u003eUnit 5: Understand How to Develop Customer Relationships\u003c\/li\u003e\n\u003cli\u003eUnit 6: Understand How to Resolve Problems and Deliver Customer Service to Challenging Customers\u003c\/li\u003e\n\u003cli\u003eUnit 7: Understand How to Develop Working Relationships with Colleagues\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eNo exams required you’ll complete assessment activities that demonstrate your knowledge and skills.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhy learn with us? \u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eFlexible online learning\u003c\/b\u003e – study anywhere, anytime, and fit learning around your lifestyle.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eMaximise learning \u0026amp; development budgets\u003c\/b\u003e – employers can improve retention, morale, and CPD outcomes.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003e80% achievement rate\u003c\/b\u003e – achieve a nationally recognised NCFE CACHE qualification.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eDedicated tutor support\u003c\/b\u003e – expert guidance every step of the way.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eAchieve in as little as 10 weeks \u003c\/b\u003e-\u003cb\u003e \u003c\/b\u003eby committing 5–10 hours per week.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhat our learners say\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003ci\u003e“I have grown my knowledge in the customer service and I can use this to positively impact my work and my team who work in front of house.’’ \u003cb\u003eOnline Course Learner\u003c\/b\u003e\u003c\/i\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhere could this qualification lead?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eSuccessful learners often progress to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eLevel 2 Data Protection and Data Security\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eCustomer Service Level 3 Apprenticeship\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eBusiness Administration Level 2 Apprenticeship\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eThis course is also a great step toward careers in:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eCustomer Service Assistant\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eRetail Assistant\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eCall Centre Agent\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eReceptionist\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eSales Support Administrator\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eVolunteer Roles (such as charities, Front Desk Volunteer, Event Support Volunteer, Helpline Volunteer or Community Engagement Volunteer)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course requires a basic level of English and Mathematics proficiency. By purchasing this course, you confirm that you meet these requirements.\u003c\/p\u003e\n\u003cp\u003eProof of Identification: Our operations team will contact you directly to request a copy of your identification for the purpose of registering you with the awarding body.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":52116487864663,"sku":null,"price":280.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0937\/7402\/0951\/files\/OnlineCoursesBusinessSkillsCertificateinCustomerServiceLevel2Image.jpg?v=1762516141"},{"product_id":"information-advice-or-guidance-level-2","title":"Certificate in Information, Advice or Guidance Level 2","description":"\u003cp\u003e\u003cb\u003eWant to help people find their way in life, career, or education—and be a trusted source of guidance?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eOur \u003cb\u003eNCFE CACHE Level 2 Certificate in Information, Advice or Guidance \u003c\/b\u003eequips you to understand the principles, models, and skills behind giving accurate, ethical, and helpful support. You’ll look at roles, responsibilities, communication approaches, and how to tailor advice to individuals’ needs.\u003c\/p\u003e\n\u003cp\u003eBeing able to offer solid, constructive guidance is essential across community, education, social care, business, and many other sectors. Whether you’re in a support role, management, or just want a transferable skillset, this course gives you the credibility and know-how to help others thrive.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWhat will you learn?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eCourse title:\u003c\/b\u003e NCFE CACHE Level 2 Certificate in Information, Advice or Guidance\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eCourse ref:\u003c\/b\u003e 601\/4321\/6\u003cspan style=\"mso-bidi-font-size: 14.0pt; line-height: 115%; mso-bidi-font-weight: bold;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThis qualification helps you:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eExplain the principles of information, advice, and guidance (IAG) and their application in a range of contexts\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDemonstrate understanding of the roles and responsibilities involved in providing effective information, advice, or guidance\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eApply key communication and interpersonal skills to support individuals seeking information, advice, or guidance\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eRecognise the importance of confidentiality, impartiality, and ethical practice in IAG provision\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDevelop practical and technical skills to support initial information, advice, or guidance delivery in the workplace\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eUse this qualification as preparation for further training or to enhance your role where you provide IAG to others\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eYour course is divided into manageable units:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnit 1: Information, Advice or Guidance in Practice\u003c\/li\u003e\n\u003cli\u003eUnit 2: Developing Interaction Skills for Information, Advice or Guidance\u003c\/li\u003e\n\u003cli\u003eUnit 3: Signposting and Referral in Information, Advice or Guidance\u003c\/li\u003e\n\u003cli\u003eUnit 4: Information, Advice or Guidance - Context\u003c\/li\u003e\n\u003cli\u003eUnit 5: Managing Information\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eNo exams required you’ll complete assessment activities that demonstrate your knowledge and skills.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhy learn with us?\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eFlexible online learning\u003c\/b\u003e – study anywhere, anytime, and fit learning around your lifestyle.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eMaximise learning \u0026amp; development budgets\u003c\/b\u003e – employers can improve retention, morale, and CPD outcomes.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003e80% achievement rate\u003c\/b\u003e – achieve a nationally recognised NCFE CACHE qualification.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eDedicated tutor support\u003c\/b\u003e – expert guidance every step of the way.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eAchieve in as little as 10 weeks \u003c\/b\u003e-\u003cb\u003e \u003c\/b\u003eby committing 5–10 hours per week.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhat our learners say\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003ci\u003e“It has made me think more about the advice and guidance that we offer to clients.’’ \u003cb\u003eOnline Course Learner.\u003c\/b\u003e\u003c\/i\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhere could this qualification lead? \u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eSuccessful learners often progress to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eCustomer Service Level 2\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eCustomer Service Level 3 Apprenticeship\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eCounselling Level 2\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eCounselling Level 3\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eThis course is also a great step toward careers in:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eCareers Advisor\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eCounsellor\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eCustomer Service Advisor\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eEmployment Advisor\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eHelp-desk Advisor\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eSupport Worker\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eVolunteer Roles (such as charities, Helpline Volunteer, Community Outreach Volunteer, Support Worker or Citizens Advice Volunteer).\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course requires a basic level of English and Mathematics proficiency. By purchasing this course, you confirm that you meet these requirements.\u003c\/p\u003e\n\u003cp\u003eProof of Identification: Our operations team will contact you directly to request a copy of your identification for the purpose of registering you with the awarding body.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":52116494319959,"sku":null,"price":280.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0937\/7402\/0951\/files\/OnlineCoursesBusinessSkillsCertificateinInformation_AdviceorGuidanceLevel2Image.jpg?v=1762516375"},{"product_id":"principles-of-business-administration-level-2","title":"Certificate in Principles of Business Administration Level 2","description":"\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWant to gain a solid grasp on how organisations run, administrative functions, and the behind-the-scenes work that keeps everything moving?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eOur\u003cb\u003e NCFE Level 2 Certificate in Principles of Business Administration \u003c\/b\u003ecovers essential administrative skills such as planning, organisation, communication, record keeping, using software, and understanding business operations. You’ll gain practical insight into how administrative roles support entire organisations.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eEvery business needs good administration. Whether you're aiming for office roles, business support positions, or just want to add valuable skills to your CV, this course gives you the grounding to contribute effectively and confidently.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhat will you learn?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCourse title:\u003c\/b\u003e NCFE Level 2 Certificate in Principles of Business Administration\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCourse ref:\u003c\/b\u003e 601\/7071\/2\u003cspan style=\"mso-bidi-font-size: 14.0pt; line-height: 115%; mso-bidi-font-weight: bold;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThis qualification helps you:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eDemonstrate understanding of the key principles of business administration and their application across different work environments\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDescribe how to carry out a range of administrative tasks, including managing information and supporting events\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eApply knowledge of business administration practices to a variety of industries and job roles\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eRecognise how different roles and departments function within an organisation and how they interrelate\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDevelop essential employability skills, including teamwork, independent learning, and problem solving\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDemonstrate appropriate professional behaviour, interpersonal skills, and communication with colleagues, peers, and senior staff\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eRecognise the importance of professional conduct, including appropriate dress, manners, and workplace deportment\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eUse this qualification as a foundation for progression into employment in business administration or onto higher-level study\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eYour course is divided into manageable units:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnit 1: Principles of Providing Administrative Services\u003c\/li\u003e\n\u003cli\u003eUnit 2: Principles of Business Document Production and Information Management\u003c\/li\u003e\n\u003cli\u003eUnit 3: Understand Communication in a Business Environment\u003c\/li\u003e\n\u003cli\u003eUnit 4: Understand Employer Organisations\u003c\/li\u003e\n\u003cli\u003eUnit 5: Understand How to Develop Working Relationships with Colleagues\u003c\/li\u003e\n\u003cli\u003eUnit 6: Understand How to Carry Out Business Administration Tasks\u003c\/li\u003e\n\u003cli\u003eUnit 7: Understand How to Store, Retrieve and Archive Information\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eNo exams required you’ll complete assessment activities that demonstrate your knowledge and skills.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhy learn with us? \u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eFlexible online learning\u003c\/b\u003e – study anywhere, anytime, and fit learning around your lifestyle.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eMaximise learning \u0026amp; development budgets\u003c\/b\u003e – employers can improve retention, morale, and CPD outcomes.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003e80% achievement rate\u003c\/b\u003e – achieve a nationally recognised NCFE CACHE qualification.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eDedicated tutor support\u003c\/b\u003e – expert guidance every step of the way.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eAchieve in as little as 10 weeks \u003c\/b\u003e-\u003cb\u003e \u003c\/b\u003eby committing 5–10 hours per week.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhat our learners say\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003ci\u003e“It's made me want to pursue a business administration degree then probably an MBA after.’’ \u003cb\u003eOnline Course Learner\u003c\/b\u003e\u003c\/i\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhere could this qualification lead? \u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eSuccessful learners often progress to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eCertificate in Principles of Business Administration Level 3\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eApprenticeship in Business Administration Level 2\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eApprenticeship in Business Administration Level 3\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eHuman Resources Level 3 Apprenticeship\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eThis course is also a great step toward careers in:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eReceptionist\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eOffice Assistant\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eAdministrative Support Officer\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003ePersonal Assistant\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eTeam Administrator\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eVoluntary Roles (such as charities, Reception Volunteer, Admin Assistant Volunteer, Event Support Volunteer or Fundraising Volunteer).\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course requires a basic level of English and Mathematics proficiency. By purchasing this course, you confirm that you meet these requirements.\u003c\/p\u003e\n\u003cp\u003eProof of Identification: Our operations team will contact you directly to request a copy of your identification for the purpose of registering you with the awarding body.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":52116654883159,"sku":null,"price":280.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0937\/7402\/0951\/files\/OnlineCoursesBusinessSkillsCertificateinPrinciplesofBusinessAdministrationLevel2Image.jpg?v=1762516816"},{"product_id":"principles-of-team-leading-level-2","title":"Certificate in Principles of Team Leading Level 2","description":"\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWant to build leadership skills so you can motivate people, manage performance, and guide success?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eOur\u003cb\u003e NCFE Level 2 Certificate in Principles of Team Leading \u003c\/b\u003ehelps you understand what it means to lead well. You’ll study leadership styles, boosting team performance, motivation, communication, conflict resolution, coaching, and mentoring.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eLeadership isn’t just for managers. Whether you’re stepping into a team lead role, already supervising others, or looking to grow in your career, this qualification gives you confidence and competence to lead with impact.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhat will you learn?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCourse title:\u003c\/b\u003e NCFE Level 2 Certificate in Principles of Team Leading\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCourse ref:\u003c\/b\u003e 603\/3883\/0\u003cspan style=\"mso-bidi-font-size: 14.0pt; line-height: 115%; mso-bidi-font-weight: bold;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThis qualification helps you:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eDemonstrate understanding of the key principles of effective team leading in a business environment\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eExplain how to build, motivate, and manage a successful team to achieve organisational goals\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDevelop knowledge of core business principles and how they relate to team leadership\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDemonstrate effective communication and collaboration with a range of stakeholders at different organisational levels\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eApply leadership knowledge to support team performance and workplace productivity\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDevelop essential employability skills including teamwork, independent learning, and problem solving\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDemonstrate professional behaviour, interpersonal skills, and appropriate communication with colleagues, peers, and managers\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eRecognise the importance of personal conduct, manners, and professional appearance in a leadership role\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eUse this qualification as a foundation for progression into employment or further study in team leading, management, or business\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eYour course is divided into manageable units:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnit 1: Principles of Team Leading\u003c\/li\u003e\n\u003cli\u003eUnit 2: Understand Business\u003c\/li\u003e\n\u003cli\u003eUnit 3: Understand How to Communicate Work-related Information\u003c\/li\u003e\n\u003cli\u003eUnit 4: Understand How to Deliver Customer Service and Resolve Problems\u003c\/li\u003e\n\u003cli\u003eUnit 5: Understand How to Develop Working Relationships with Colleagues\u003c\/li\u003e\n\u003cli\u003eUnit 6: Introduction to Coaching\u003c\/li\u003e\n\u003cli\u003eUnit 7: Introduction to Mentoring\u003c\/li\u003e\n\u003cli\u003eUnit 8: Understand Personal Development\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 10.0pt; line-height: 115%;\"\u003eNo exams required you’ll complete assessment activities that demonstrate your knowledge and skills.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhy learn with us? \u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eFlexible online learning\u003c\/b\u003e – study anywhere, anytime, and fit learning around your lifestyle.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eMaximise learning \u0026amp; development budgets\u003c\/b\u003e – employers can improve retention, morale, and CPD outcomes.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003e80% achievement rate\u003c\/b\u003e – achieve a nationally recognised NCFE CACHE qualification.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eDedicated tutor support\u003c\/b\u003e – expert guidance every step of the way.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eAchieve in as little as 10 weeks \u003c\/b\u003e-\u003cb\u003e \u003c\/b\u003eby committing 5–10 hours per week.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhat our learners say\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003ci\u003e“I can apply for a team leader position now and I have improved my skills!’’ \u003cb\u003eOnline Course Learner\u003c\/b\u003e\u003c\/i\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhere could this qualification lead? \u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eSuccessful learners often progress to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eCertificate in Principles of Management Level 3\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eTeam Leading Level 3 Apprenticeship\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eBusiness Administration Level 3 Apprenticeship\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eThis course is also a great step toward careers in:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eTeam Leader\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eRoom Leader\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eShift Supervisor\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eOffice Coordinator\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eCustomer Service Team Lead\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eRetail Supervisor\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eVolunteer Roles (such as Volunteer Team Leader, Mentor or Peer Support Volunteer, Youth Group or Club Leader or Community Engagement Volunteer)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course requires a basic level of English and Mathematics proficiency. By purchasing this course, you confirm that you meet these requirements.\u003c\/p\u003e\n\u003cp\u003eProof of Identification: Our operations team will contact you directly to request a copy of your identification for the purpose of registering you with the awarding body.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":52116676837719,"sku":null,"price":280.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0937\/7402\/0951\/files\/OnlineCoursesBusinessSkillsCertificateinPrinciplesofTeamLeadingLevel2Image.jpg?v=1762517047"},{"product_id":"digital-marketing-level-2","title":"Certificate in Digital Marketing (RQF) Level 2","description":"\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWant to discover how digital tools can transform brands, engage customers, and drive business success?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eOur \u003cb\u003eTQUK Level 2 Certificate in Digital Marketing (RQF) \u003c\/b\u003eonline course introduces you to the essentials of digital marketing. You’ll explore what digital marketing is, why it’s so important, and how it can influence business growth. You’ll also dive into social media strategies, email as a promotional tool, digital marketing reviews, and the fundamentals of search engine optimisation.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eDigital marketing skills are in high demand across almost every sector today. Whether you’re building your CV, exploring roles in marketing or business, or wanting to support a small enterprise, this course gives you practical, up-to-date knowledge to help you stand out and make an impact.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhat will you learn?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCourse title:\u003c\/b\u003e TQUK Level 2 Certificate in Digital Marketing (RQF)\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCourse ref:\u003c\/b\u003e 603\/6295\/9\u003cspan style=\"mso-bidi-font-size: 14.0pt; line-height: 115%; mso-bidi-font-weight: bold;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThis qualification helps you:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eDemonstrate understanding of what digital marketing is and explain its importance in supporting business growth\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDescribe how social media can be used effectively as a promotional and engagement tool for business\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eRecognise the role of email marketing as a key component of digital promotion\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eConduct a digital marketing review to evaluate performance and identify opportunities for improvement\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eExplain the principles of search engine optimisation (SEO) and how it can enhance business visibility online\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eApply digital marketing knowledge to real-world business contexts and objectives\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eEvidence your competency to employers through applied understanding of digital marketing concepts\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eFurther your personal and professional development through flexible, self-paced study without the need to attend college\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eYour course is divided into manageable units:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnit 1: Social Media for Business\u003c\/li\u003e\n\u003cli\u003eUnit 2: Email as a Promotional Tool for Business\u003c\/li\u003e\n\u003cli\u003eUnit 3: Digital Marketing Review\u003c\/li\u003e\n\u003cli\u003eUnit 4: Understanding Search Engine Optimisation for Business\u003c\/li\u003e\n\u003cli\u003eUnit 5: Digital Marketing for Business\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eNo exams required you’ll complete assessment activities that demonstrate your knowledge and skills.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy learn with us?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible online learning\u003c\/strong\u003e – study anywhere, anytime, and fit learning around your lifestyle.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaximise learning \u0026amp; development budgets\u003c\/strong\u003e – employers can improve retention, morale, and CPD outcomes.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e80% achievement rate\u003c\/strong\u003e – achieve a nationally recognised NCFE CACHE qualification.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDedicated tutor support \u003c\/strong\u003e– expert guidance every step of the way.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAchieve in as little as 10 weeks\u003c\/strong\u003e - by committing 5–10 hours per week.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWhat our learners say\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e''It has given me the confidence to develop my business. It has also affirmed what I already knew which is really helpful for my confidence.'' \u003cstrong\u003eOnline Course Learner\u003c\/strong\u003e.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhere could this qualification lead?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eSuccessful learners often progress to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eLevel 3 Diploma in Digital Marketing (Apprenticeship)\u003c\/li\u003e\n\u003cli\u003eLevel 3 Diploma in Business Administration (Apprenticeship)\u003c\/li\u003e\n\u003cli\u003eNCFE Level 2 Certificate in Creating a Business Start-Up\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis course is also a great step toward careers in:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDigital Marketing Assistant\u003c\/li\u003e\n\u003cli\u003eSocial Media Coordinator\u003c\/li\u003e\n\u003cli\u003eEmail Marketing Assistant\u003c\/li\u003e\n\u003cli\u003eVolunteer Roles (such as charities, libraries, schools or small businesses)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course requires a basic level of English and Mathematics proficiency. By purchasing this course, you confirm that you meet these requirements.\u003c\/p\u003e\n\u003cp\u003eProof of Identification: Our operations team will contact you directly to request a copy of your identification for the purpose of registering you with the awarding body.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":52116679885143,"sku":null,"price":280.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0937\/7402\/0951\/files\/OnlineCoursesBusinessSkillsDigitalMarketingLevel2Image.jpg?v=1762517212"},{"product_id":"understanding-tenant-support-in-social-housing-level-2","title":"Certificate in Understanding Tenant Support in Social Housing Level 2","description":"\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eLooking to build your knowledge of the housing sector, understand the challenges tenants face, and develop the skills to provide effective support?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eOur \u003cb\u003eNCFE CACHE Level 2 Certificate in Understanding Tenant Support in Social Housing\u003c\/b\u003e is designed to give you the knowledge and confidence to support tenants in a variety of situations.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eWith millions of people across the UK relying on social housing, the ability to provide informed, compassionate support has never been more important. Whether it’s understanding financial pressures, recognising safeguarding concerns, or helping tenants access the right services, this course equips you with the tools to make a real difference.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eWhether you’re aiming to boost your CV, support your career in housing or social care, or simply broaden your awareness, this flexible course empowers you to provide meaningful support to tenants and communities.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhat will you learn?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCourse title:\u003c\/b\u003e NCFE CACHE Level 2 Certificate in Understanding Tenant Support in Social Housing\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eCourse ref:\u003c\/b\u003e 603\/4273\/0\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThis qualification helps you:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eExplain the role and functions of housing associations within the social housing sector\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eDemonstrate understanding of the principles of customer service in the social housing context\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eIdentify, record, and report potential issues experienced by tenants\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eApply knowledge to better support tenants in their housing needs\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eRecognise how this qualification can support progression into further study or employment in the social housing sector\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eYour course is divided into manageable units:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eUnit 1: Introduction to the social housing sector\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eUnit 2: Understand the principles of safeguarding and equality and diversity\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eUnit 3: Understand mental and physical ill-health\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eUnit 4: Understand reasons for problematic behaviour\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eUnit 5: Understand issues affecting isolated tenants\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eNo exams required you’ll complete assessment activities that demonstrate your knowledge and skills.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhy learn with us? \u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eFlexible online learning\u003c\/b\u003e – study anywhere, anytime, and fit learning around your lifestyle.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eMaximise learning \u0026amp; development budgets\u003c\/b\u003e – employers can improve retention, morale, and CPD outcomes.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003e80% achievement rate\u003c\/b\u003e – achieve a nationally recognised NCFE CACHE qualification.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eDedicated tutor support\u003c\/b\u003e – expert guidance every step of the way.\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cb\u003eAchieve in as little as 10 weeks \u003c\/b\u003e-\u003cb\u003e \u003c\/b\u003eby committing 5–10 hours per week.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhat our learners say\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003ci\u003e“It has helped to broaden my understanding and encouraged me to further develop my knowledge.’’ \u003cb\u003eOnline Course Learner\u003c\/b\u003e\u003c\/i\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eWhere could this qualification lead? \u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eSuccessful learners often progress to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eLevel 2 Certificate in Preparing to Work in Adult Social Care\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eLevel 2 Certificate in Understanding Working in the Health Sector\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eLevel 3 Certificate in Housing Services\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eLevel 3 Housing \/ Property Management Apprenticeship\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eLevel 4 Senior Housing \/ Property Management Apprenticeship\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eThis course is also a great step toward careers in:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\"\u003eHousing Support Officer\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eTenant Liaison Officer\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eSocial Housing Assistant\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eCommunity Support Worker\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003eVoluntary Roles (e.g. charities, housing support volunteer, community outreach volunteer or supported living volunteer)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course requires a basic level of English and Mathematics proficiency. By purchasing this course, you confirm that you meet these requirements.\u003c\/p\u003e\n\u003cp\u003eProof of Identification: Our operations team will contact you directly to request a copy of your identification for the purpose of registering you with the awarding body.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":52116689650007,"sku":null,"price":280.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0937\/7402\/0951\/files\/OnlineCoursesBusinessSkillsUnderstandingTenantSupportinSocialHousingLevel2Image.jpg?v=1762517436"},{"product_id":"certificate-in-understanding-climate-change-and-environmental-awareness-level-2","title":"Certificate in Understanding Climate Change and Environmental Awareness Level 2","description":"\u003cp\u003e\u003cstrong\u003eReady to learn how you can help protect the environment and reduce your carbon footprint?\u003cbr\u003e\u003c\/strong\u003e\u003cbr\u003eOur \u003cstrong\u003eLevel 2 Certificate in Understanding Climate Change and Environmental Awareness\u003c\/strong\u003e is designed to deepen your knowledge of climate change, sustainability, and environmental protection. Throughout the course, you will explore the causes and impacts of climate change, the importance of sustainable practices, and the measures individuals and organisations can take to reduce carbon emissions.\u003c\/p\u003e\n\u003cp\u003eYou will also develop the understanding and practical skills needed to become a positive driver of change, both in the workplace and at home. Key topics include environmental responsibility within industry, resource efficiency, and effective waste management. By the end of the course, you will be equipped with the knowledge to make informed, impactful decisions that support a more sustainable future.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat will you learn?\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eCourse title: \u003c\/strong\u003eNCFE Level 2 Certificate in Understanding Climate Change and Environmental Awareness\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eCourse ref:\u003c\/strong\u003e 603\/5683\/2\u003cbr\u003e\u003cbr\u003eThis qualification helps you:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEnhance your awareness of the environment and climate change, including key terminology, causes, and global impacts.\u003c\/li\u003e\n\u003cli\u003eDevelop an understanding of how carbon emissions are created in different types of workplaces and through everyday lifestyle choices.\u003c\/li\u003e\n\u003cli\u003eGain a broad and in‑depth knowledge that can be applied across a wide range of sectors, helping you make informed, sustainable decisions in any professional environment.\u003c\/li\u003e\n\u003cli\u003eDevelop insight into environmental protection practices, exploring the actions organisations can take to reduce their impact and how you can contribute to positive change in the workplace.\u003c\/li\u003e\n\u003cli\u003eExplore how individual lifestyle choices affect the environment and discover practical ways to reduce your personal carbon footprint.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eYour course is divided into manageable units:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnit 1: Understand climate change, sustainability and environmental protection\u003c\/li\u003e\n\u003cli\u003eUnit 2: Understand industry and the environment\u003c\/li\u003e\n\u003cli\u003eUnit 3: Understand resource efficiency and waste management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eNo exams required you’ll complete assessment activities that demonstrate your knowledge and skills.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy learn with us?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible online learning\u003c\/strong\u003e – study anywhere, anytime, and fit learning around your lifestyle.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaximise learning and development budgets\u003c\/strong\u003e – employers can improve retention, morale, and CPD outcomes.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e80% achievement rate\u003c\/strong\u003e – achieve a nationally recognised NCFE CACHE qualification.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDedicated tutor support \u003c\/strong\u003e– expert guidance every step of the way.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAchieve in as little as 15-25 weeks\u003c\/strong\u003e - by committing 5–10 hours per week.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWhat our learners say:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e''I have enjoyed undertaking some learning that I have a genuine interest in. This was able to fit around my work and support was there as and when I required it.'' \u003cstrong\u003eOnline Course Learner\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhere could this qualification lead?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eSuccessful learners often progress to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eLevel 3 Certificate in Championing Sustainability in the Workplace\u003c\/li\u003e\n\u003cli\u003eLevel 2 or Level 3 Certificate in Workplace Health and Safety\u003c\/li\u003e\n\u003cli\u003eLevel 3 Certificate in Environmental Management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis course is also a great step toward careers in:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSustainability champion within your workplace\u003c\/li\u003e\n\u003cli\u003eEnvironmental volunteer roles\u003c\/li\u003e\n\u003cli\u003eGreen team\/eco‑committee member\u003c\/li\u003e\n\u003cli\u003eSustainability coordinator (with further study)\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCourse Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis course requires a basic level of English and Mathematics proficiency. By purchasing this course, you confirm that you meet these requirements.\u003c\/p\u003e\n\u003cp\u003eProof of Identification: Our operations team will contact you directly to request a copy of your identification for the purpose of registering you with the awarding body.\u003c\/p\u003e","brand":"CT Skills","offers":[{"title":"Default Title","offer_id":52580789289303,"sku":null,"price":280.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0937\/7402\/0951\/files\/AdobeStock_530523928_2.jpg?v=1769082490"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0937\/7402\/0951\/collections\/Online_Courses_Business_Skills_Certificate_in_Principles_of_Team_Leading_Level_2_Image.jpg?v=1762513820","url":"https:\/\/courses.ctskills.co.uk\/collections\/business-skills.oembed","provider":"CT Skills Online Courses","version":"1.0","type":"link"}